“Creative Resurfacing was built from the ground up to be a different kind of construction company.”
A Company is Only as Good as its People
Competitors hope to find free-lance workers who know what they are doing. Therefore, we prefer not to leave it to chance. Above all, we created a nationally regarded training program known as the “Karate Belt System” to train our workforce. As a result employees study material specification sheets, safety information, training videos and hands-on skills. Also, our trainees start out as White Belts and under the supervision of our higher belts, build their skills over months and years to the highest level of Black Belt. Due to this your job will only be installed by a lead installer who has achieved the proper belt for your project – guaranteed.
Major Construction Projects are not a Place for High-Pressure Sales
Most noteworthy, while the rest of the industry goes for high pressure sales tactics coming from poorly trained salespeople who are paid a commission, Creative Resurfacing goes a different path. As a result, we promote sales people and managers who have committed months or years to rise through our training programs because they know what they are talking about. We also pay them a salary and not a commission because we want them to focus on project management, not sales. Furthermore, a sale is not the end of the process, it’s the beginning! It doesn’t end until we have exceeded the customer’s expectations.
The 3 T’s
Most noteworthy, we put our installers in a position to succeed with the “3 T’s” of management – Talk, Train and Tools. “Talk” to them about the goals. “Train” them to do the job well, and provide them with the proper “Tools”. Even more, our crews each have a 16’ trailer stocked with everything to do the job properly. Hence we use state-of-the art equipment for the reason that we can get the job done fast and efficiently.
Have the Right Credentials
Above all the construction industry is known for fly-by-night cowboys. That doesn’t “fly” with us. We are a 10-year old, A+ rated Better Business Bureau company due to these credentials. Check out our reviews while deciding who to call. Creative Resurfacing is the largest in our industry in South Florida with the most locations. Furthermore, we are also a Florida licensed General Contractor with bonding and a high level of insurance. Finally, once the project is completed we will be around to honor our warranties when others may not.